Guest FAQ

Your Stay

Please check in at the Welcome Center in the Main Lodge. If you arrive after hours, your map will be in the rack between the two doors.

Wi-Fi & Connectivity

Fairhaven is intentionally restful and unplugged.

• Wi-Fi is available only at the Main Lodge.
• Please use it sparingly to preserve the quiet retreat environment.
• Units do not have Wi-Fi or TV.
• Cell reception on campus is limited.
• Network information is included in your map.

Your Unit

Each chalet or cottage includes:

• Queen bedroom (main floor)
• Loft with two twin beds
• Queen pull-out couch (Primrose, Lady Slipper, Dogwood & Aspen have a full size bed in addition to the twin beds in the loft instead of a pull-out couch)
• Full kitchen (stove, microwave, refrigerator, cookware, dishes, coffee pot + filters)
• Linens and towels provided

Please bring personal toiletries and your preferred food/coffee.

Meals

Meals are not provided. The kitchen is fully equipped for your use and there are several restaurants in the area that are available if you wish to eat out. A list of recommended places to eat is available in the Welcome Center.

Fireplaces & Fire Pits

• Units do not have fireplaces.
• Lodges have fireplaces with wood provided.
• Two outdoor fire pits (one on upper and one on lower campus) are available; wood is provided.

Trails & Outdoor Activities

Explore 100 acres of mountain beauty on our property trails:

• Roaring Creek Trail
• Meadow Creek Trail
• Old Logging Road
• Laurel Trail

Catch-and-release fishing is available at the pond. Fishing poles are available outside the Welcome Center.

Payments

You may pay at any time during your stay. We accept cash, check, debit, and credit.

Card information is not stored and will not be automatically charged.

Policies

• No smoking in any building
• No pets
• Please supervise children near roads, water, and trails

Assistance During Your Stay

A staff member is available 24/7 for lockouts, maintenance, or supply needs. Contact information is posted at the Welcome Center door.

Checkout Procedures

Before leaving your unit:

• Turn heat to the lowest temperature setting or A/C to the highest temperature setting
• Wash and put away dishes
• Empty trash
• Place sheets in a pillowcase by the master bedroom door
• Put used towels in the mesh bag on the bathroom door hook. Leave in the tub.
• Turn off lights
• Lock the door
• Return your key to the Welcome Center slot in the door.